Introduction
General Resources

Difficult students may present a challenge to even the most experienced instructor. The links below describe problematic students and offer prevention strategies and suggestions for dealing effectively with them.

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“Classroom Management,” Lisa Rodriguez, Ph.D.
This article discusses a wide range of student classroom behaviors from the annoying to the disruptive and suggests “preventive strategies and practical solutions.”
http://www.4faculty.org/includes/108r2.jsp

Scenes from a Classroom: Managing Conflict (University of Minnesota, Center for Teaching and Learning Services).
An online video workshop with ten scenarios of difficult moments between student and instructor followed by advice from teaching consultants for ways each situation might be handled.
http://www1.umn.edu/ohr/teachlearn/tutorials/conflict/

Managing Classroom Conflict (University of North Carolina, Center for Teaching and Learning).
Discusses student behaviors that create conflict between student and teacher, such as a student’s negative or controversial comments, and provides strategies for prevention and conflict management.
http://cfe.unc.edu/pdfs/FYC22.pdf

Difficult Behaviors in the Classroom (Honolulu Community College, Faculty Development Website).
Describes problematic student behaviors and possible responses for each.
http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/behavior.htm

“Dealing with Difficulties in the Classroom,” James McNinch (University of Regina, Teaching Development Centre).
Discussion of why things go wrong in the classroom and prevention strategies.
http://www.uregina.ca/tdc/difficult students.htm

Responding to Distressed Students (University of California, Santa Barbara, Counseling Services)
Addresses how to deal with students who have problems ranging from aggression and potential violence to substance abuse, suicide, and irrational behavior. Clicking on one of the problems listed, leads to a page of useful information, including dos and don’ts for each type of behavior.
http://www.sa.ucsb.edu/distressedstudentsguide/index.aspx

“Dealing with Disruptive Behavior in the Classroom,” Kathleen McKinney (Illinois State University, Center for Teaching, Learning, and Technology).
Strategies to prevent and address disruptive student behaviors.
http://www.cat.ilstu.edu/additional/tips/disBehav.php

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See also on this website
Learners and Learning--Dealing with Students in Crisis
Academic Integrity and Classroom Management—Civility/Incivility in the College Classroom
Classroom Management and Managing Controversy